Welcome to DAFilms, your online documentary cinema!

We provide our subscribers with access to motion pictures, streamed over the Internet to computers, iOS and Android mobile.

These Terms & Conditions are subject to change without prior written notice at any time, in Company’s sole discretion, and such changes shall apply to any purchases made after such changes are posted. Therefore, you should review these Terms of Service prior to each purchase so you will understand the terms applicable to such transaction. If you do not agree to these Terms & Conditions, do not make any purchases.

Please read these terms & conditions carefully as they contain important information regarding your legal rights, remedies and obligations. These include various limitations and exclusions, and a dispute resolution clause that governs how disputes will be resolved.



1. Registered Users, Subscribers, Billing and Cancellation

Becoming a Registered User

You may register as a DAFilms registered user of the Website free of charge (a "User"). To become a User, submit your email address to DAFilms and create a password or log in via Facebook or Twitter. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer.

Ongoing Subscription

Your DAFilms monthly or yearly subscription, will continue month to month or year to year unless and until you cancel your subscription. You must have Internet access and provide us with a current, valid, accepted method of payment to use the DAFilms Subscription service. We will bill the subscription fee to your Payment method. You must cancel your subscription before it renews in order to avoid billing of the next period's subscription fees to your Payment method.

Billing

Recurring Billing. By starting your DAFilms subscription, you authorize us to charge you a monthly or an annual subscription fee at the then current rate, and any other charges you may incur in connection with your use of the DAFilms service to your Payment method.

Price Changes. We reserve the right to adjust pricing for our service or any components thereof in any manner and at any time as we may determine in our sole and absolute discretion. Except as otherwise expressly provided for in these Terms & Conditions, any price changes to your service will take effect following email notice to you.

Billing Cycle. The subscription fee for our service will be billed at the beginning of the paying portion of your subscription unless and until you cancel your subscription. We automatically bill your Payment method monthly or yearly on the calendar day corresponding to the commencement of your paying subscription. Subscription fees are fully earned upon payment. We reserve the right to change the timing of our billing, in particular, as indicated below, if your Payment method has not successfully settled. In the event your paying subscription began on a day not contained in a given month, we may bill your Payment method on a day in the applicable month or such other day as we deem appropriate. For example, if you started your DAFilms monthly subscription or became a paying member on January 31st, your next payment date is likely to be February 28th, and your Payment method would be billed on that date. Your renewal date may change due to changes in your Subscription.

No Refunds. Payments are nonrefundable and there are no refunds or credits for partially used periods. Following any cancellation, however, you will continue to have access to the service through the end of your current billing period.

Payment methods. You may edit your Payment method information in your profile. If a payment is not successfully settled, due to expiration, insufficient funds, or otherwise, and you do not edit your Payment method information or cancel your account, you remain responsible for any uncollected amounts and authorize us to continue billing the Payment method, as it may be updated. This may result in a change to your payment billing dates.

Cancellation

You may cancel your DAFilms subscription at any time, and you will continue to have access to the DAFilms service through the end of your billing period. We do not provide refunds or credits for any partial subscription periods. To cancel, go to your profile.

 

2. Passwords & Account Access

A User has access and control over the DAFilms account. A user’s control is exercised through use of the user's password and therefore to maintain exclusive control, the user should not reveal the password to anyone. In addition, if the user wishes to prohibit others from contacting DAFilms Customer Service and potentially altering the user’s control, the user should not reveal the Payment method details (e.g., last four digits of their credit or debit card) associated with their account. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.

By sharing the DAFilms service password or allowing others to access your account, the user agrees to be responsible for assuring that household subscribers comply with the terms & conditions and such user shall be responsible for the actions of the household subscribers.

You should be mindful of any communication requesting that you submit credit card or other account information. Providing your information in response to these types of communications can result in identity theft. Always access your sensitive account information by going directly to the DAFilms website and not through a hyperlink in an email or any other electronic communication, even if it looks official. DAFilms reserves the right to place any account on hold anytime with or without notification to the member in order to protect itself and its partners from what it believes to be fraudulent activity. DAFilms is not obligated to credit or discount a subscription for holds placed on the account by either a representative of DAFilms or by the automated processes of DAFilms.

 

3. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of Czech Republic and should there arise any court case related hereto the Parties have agreed upon the jurisdiction of Czech courts.

 

4. Use of Information Submitted

DAFilms is free to use any comments, information, ideas, concepts, reviews, techniques or any other material contained in any communication you may send to us ("Feedback"), including responses to questionnaires or through postings to the DAFilms service, including the DAFilms website and user interfaces, without further compensation, acknowledgement or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the DAFilms service. In addition, you agree not to enforce any "moral rights" in and to the Feedback, to the extent permitted by applicable law. Please note DAFilms does not accept unsolicited materials or ideas for movies, and is not responsible for the similarity of any of its content or programming in any media to materials or ideas transmitted to DAFilms. Should you send any unsolicited materials or ideas, you do so with the understanding that no additional consideration of any sort will be provided to you, and you are waiving any claim against DAFilms and its affiliates regarding the use of such materials and ideas, even if material or an idea is used that is substantially similar to the material or idea you sent.

 

5. Customer Support

If you need assistance of any kind, click on the the menu icon in the upper right hand corner and select "FAQ". There you will find the answers to many frequently asked questions, or you can contact our Customer Support team at support@dafilms.com .

 

6. General Terms & Conditions

Privacy

We collect personal information about you through and in connection with your use of the website and your use and/or purchase of DAFilms’s Products and Services. All information that we collect about you is subject to our Privacy Policy, which forms part of these Terms & Conditions, and which may be accessed from our home page or by clicking here is deemed to be incorporated into these Terms & Conditions.

Promotion Codes

Any promotion code or offer provided on the Website or via any Device cannot be used in conjunction with any other promotion code or offer, past or present.

Idemnity by you

You agree to indemnify and hold the Company, its subsidiaries and affiliates, and each of their directors, officers, agents, contractors, partners and employees, harmless from and against any loss, liability, claim, demand, damages, costs and expenses, including reasonable attorney’s fees, arising out of or in connection with your purchase or use of any product or services, or any violation of this Agreement or of any law or the rights of any third party.

Disclaimer of Warranties

Company makes no warranties of any kind, express or implied, with respect to any films made available on this site. Films and movie gifts are provided or sold “as is” and the company disclaims any and all representations and warranties, whether express or implied, including without limitation implied warranties of title, merchant ability, fitness for a particular purpose or non-infringement. The company cannot guarantee and does not promise any specific results from use of products or services. Company does not represent or warrant that products, services or any part thereof, are accurate, complete, reliable, current or error-free or that products or services that are downloaded from the site are free of viruses or other harmful components. Therefore, you should exercise caution in the use and downloading of any such content or materials and use industry-recognized software to detect and disinfect viruses.

Limitations on Liability

Except in jurisdictions where such provisions are restricted, in no event will company or its directors, employees or agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special or punitive damages, including for any lost profits or lost data arising from your purchase or use of any products or services, even if the company is aware or has been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, the company’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid by you to company for the product or service, but in no case will the company’s liability to you exceed $1,000. You acknowledge that if no amount is paid to company for the product or service, you shall be limited to injunctive relief only unless otherwise permitted by law, and shall not be entitled to damages of any kind from company, regardless of the cause of action. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you, and you may have additional rights.

Doc Alliance Members

Doc Alliance is a creative partnership of 7 key European documentary film festivals. Our aim is to advance the documentary genre, support its diversity and promote quality creative documentary films.